VOLQ Terms of Service (Enterprise Draft)
This document is based on the Shopify Terms of Service template you provided and updated for the VOLQ brand, Indian jurisdiction, and recommended enterprise clauses.
Overview
Welcome to VOLQ. These Terms govern your access to and use of the VOLQ website, products and services. By using the Website or placing an order, you agree to these Terms and our Privacy Policy.
Access & Account
You must be at least 18 years of age or the age of majority under applicable law. You are responsible for maintaining your account credentials and ensuring all information provided is accurate.
Products
Product colours, dimensions and appearance may vary slightly due to lighting, display settings or supplier updates. Such variations do not constitute defects.
Orders
Orders are subject to acceptance by VOLQ. We reserve the right to verify, refuse or cancel any order suspected of fraud, pricing errors or stock unavailability.
Prices & Billing
All prices are displayed in Indian Rupees unless otherwise stated. Taxes and shipping charges, where applicable, are shown during checkout.
Shipping
Delivery timelines are estimates only. Delays caused by logistics partners, weather, force majeure or other events beyond our control shall not constitute a breach.
Returns
Returns, refunds and exchanges are governed exclusively by the VOLQ Refund Policy.
Intellectual Property
All website content, branding, logos, graphics and text are owned by or licensed to VOLQ and protected under applicable intellectual property laws of India and other jurisdictions.
Electronic Communications
By using VOLQ you consent to receive transactional emails, SMS and WhatsApp messages regarding orders and support.
Consumer Rights
Nothing in these Terms limits any statutory rights available under the Consumer Protection Act, 2019, Consumer Protection (E-Commerce) Rules, 2020, Information Technology Act, 2000 or other applicable Indian laws.
Force Majeure
VOLQ shall not be liable for delays arising from events beyond its reasonable control.
Governing Law
These Terms are governed by the laws of India. Courts at Kolkata, West Bengal shall have exclusive jurisdiction.
Contact
VOLQ
Email: thevolqstore@gmail.com
Website: https://thevolq.com
Business Address: howrah
Support Hours: Monday–Saturday, 10:00 AM–7:00 PM IST
